FAQ – Frequently asked questions

Why should I book with YellowLyfe Tours?

Because we are your go-to travel agency in Nigeria that offers exciting travel services at affordable rates. We are passionate about giving our clients the best travel experiences through any of our custom service packages e.g. Hosted groups, Personal trips, honeymoon, family travel, corporate packages, hotel reservations and many more.

Will I get a refund on cancelled transactions?

Refunds are made depending on the nature of the cancelled transactions. However, in circumstances where YellowLyfe is unable to make refunds, YellowLyfe will recommend an alternate trip of similar value.

If an event or tour is cancelled what would be done?

  • In most cases, it’s always beyond us as we all know there might be unforeseen
  • Circumstances for any scheduled trip which may cause us to cancel or postpone.
  • We will only have to provide another alternative trip that compliment your value but
  • In rare cases, we refund back your funds.

What is Force Majure?

force majeure event refers to the occurrence of an event which is outside the reasonable control of a party and which prevents that party from performing its obligations under a contract.